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Privacy Policy

Your Privacy, Our Priority

Introduction
At Media Mosaic, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, subscribe to newsletters, or purchase products.

 

1. Data We Collect

We may collect the following personal data:

  • Contact Information: Name, email address, postal address, and phone number.

  • Account Information: Username, password, and account preferences.

  • Transaction Information: Purchase history, payment details (processed securely via third-party payment providers).

  • Website Usage Data: IP address, browser type, pages visited, time spent on site, and click behaviour (collected via cookies and analytics).

  • Newsletter Preferences: Interests and subscription preferences.

 

2. How We Use Your Data

We use personal data to:

  • Process and fulfil orders, including shipping and refunds.

  • Respond to enquiries, requests, and feedback.

  • Send newsletters, updates, or marketing communications (with your consent).

  • Analyse website usage to improve content, products, and services.

  • Ensure compliance with legal obligations.

 

3. Legal Basis for Processing

We process personal data under the following GDPR lawful bases:

  • Contractual necessity: To fulfil orders or agreements.

  • Consent: For newsletters or marketing communications.

  • Legitimate interests: To improve our website and services.

  • Legal obligation: To comply with tax or financial reporting requirements.

 

4. Cookies & Tracking

  • Our website uses cookies to improve user experience and understand site usage.

  • You can manage cookie preferences via your browser settings.

  • Cookies may include analytics tools or embedded third-party content (e.g., Heyzine flipbooks, social media feeds).

 

5. Data Sharing & Third Parties

  • We do not sell your personal data.

  • We may share data with trusted service providers to:

    • Process payments securely.

    • Ship products.

    • Host and maintain the website.

  • Some embedded third-party content (e.g., Heyzine flipbooks, social feeds) may collect data under their own privacy policies.

 

6. Data Retention

  • Personal data is retained only as long as necessary for business, legal, or tax purposes.

  • Newsletter and marketing preferences can be updated or unsubscribed at any time.

 

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccurate or incomplete data.

  • Request deletion of your data.

  • Restrict or object to processing.

  • Withdraw consent at any time.

  • Request data portability.

To exercise your rights, contact us at mediamosaicmagazine@gmail.com.

 

8. Data Security

  • We implement technical and organisational measures to protect personal data.

  • While we take all reasonable steps, no method of transmission over the internet is completely secure.

 

9. Children’s Privacy

  • Our website and services are not directed at children under 13.

  • We do not knowingly collect personal data from children.

 

10. Changes to This Policy

  • We may update this Privacy Policy from time to time.

  • The latest version will be published on this page with the date of update.

 

11. Contact Information

For privacy enquiries, requests, or concerns:
Email: mediamosaicmagazine@gmail.com
 

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